Chartered Status

chartered insurance brokers

Erskine Murray is proud to have achieved the status of ‘Chartered Insurance Brokers’ awarded by the Chartered Insurance Institute (CII).

Customers value professionalism more highly than ever today, which is why we felt Chartered status was important to achieve, gaining professional recognition of our commitment to excellence.

Awarded by the Chartered Insurance Institute (CII), the professional body for the insurance and financial planning profession in the UK, Chartered status represents the industry’s gold standard for insurance brokers and is a benchmark for professional excellence.

Presented only to those firms meeting rigorous criteria for professionalism and capability, Chartered status signifies our commitment to maintaining the highest standards of technical competence, integrity and ethical conduct.

As a Chartered Insurance Broker, we must follow a demanding code of practice, which means ensuring the advice, service and support we offer is of the highest quality, provided by a member of staff with the appropriate level of competency, and that we place clients’ interests at the heart of everything that we do.

This entails some serious obligations on our part: namely, the continual technical and professional development of staff through professional qualifications; all directors and at least 90% of customer-facing staff belonging to the CII and adhering to its Code of Ethics; and all staff keeping their skills-set and knowledge up to date.

Passionate about customer service and continually going the extra mile to exceed expectations, Chartered status marks a milestone in the onward development of our business, in line with our vision of achieving excellence in all that we do, always putting our customers first and establishing Erskine Murray as a leading UK independent insurance broker.

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